Welcome to Lead Genie Outsourcing. By accessing our website (https://leadgenieoutsourcing.com) and using our B2B cold calling, lead generation, and virtual assistant services, you agree to comply with and be bound by the following Terms of Service.
1. Services Provided
Lead Genie Outsourcing provides remote telemarketing, cold calling, and virtual staffing support specialized for real estate investors, wholesalers, and licensed professionals. Our services are tools to assist your business infrastructure, and we do not act as licensed real estate brokers or legal advisors.
2. Client Responsibilities and Data Compliance
Data Ownership and Vetting: The client is entirely responsible for the data, lead lists, and phone numbers uploaded into our dialing infrastructure.
Legal Compliance: The client warrants that all lists provided comply with local, state, and federal laws, including the Telephone Consumer Protection Act (TCPA) and National Do Not Call (DNC) Registry regulations. Lead Genie Outsourcing assumes no liability for regulatory infractions stemming from unvetted client data.
3. Payment Terms and Setup Fees
Billing Cycle: All services are billed monthly on a prepaid basis.
Setup and Hiring Fees: Any applicable setup, system configuration, or onboarding fees are non-refundable as they cover immediate administrative and infrastructure allocation costs.
Suspension of Service: Failure to clear invoices on or before the designated billing date will result in the automated temporary suspension of calling campaigns and agent assignment until the balance is fulfilled.
4. Staffing, Allocation, and Launch Timeframes
Hiring Notice: To maintain premium quality and ensure specialized C1-level talent placement, Lead Genie Outsourcing requires a 1-week notice to execute candidate screening, voice recording deliveries, and client final approval.
Replacement Guarantee: If an assigned agent fails to meet corporate quality standards or experiences extended absenteeism, Lead Genie Outsourcing will source, onboard, and allocate a vetted replacement specialist at no extra onboarding expense to the client.
5. Appointment Guarantee and Limitation of Liability
Appointment Guarantee: Lead Genie Outsourcing guarantees 30 qualified seller appointments a month. If this number is not reached, Lead Genie Outsourcing will keep dialing at no charge until it is. A qualified appointment means the owner is on the phone, has a reason to sell, a timeline under 6 months, and is open to an offer. An appointment that misses any of these, or whose contact information is missing or incorrect, will be replaced.
Real estate investing and cold-calling campaigns are subject to high market variance, saturation, and data quality. Apart from the Appointment Guarantee above and the skill level, training, and operational hours of our workforce, we do not guarantee contract sign-offs, closed deals, or financial returns (ROI). Expected leads, deals, and profit shown on our website are estimates based on past campaigns, not guarantees. Lead Genie Outsourcing is not liable for any direct or indirect business losses or missed contract opportunities.
6. SMS Terms
Program name: Lead Genie Outsourcing Alerts, operated by Lead Genie Outsourcing LLC.
What we send: If you tick the text message box on our contact form, sign-up form or booking page, we send text messages to the mobile number you gave us: confirmations and reminders for the strategy call you booked, and follow-ups and replies about your lead-plan request or your account. We only text people who gave us their own number and opted in.
Message frequency varies. Message and data rates may apply.
Text STOP to cancel. Text HELP for help. You can also reach support at info@leadgenieoutsourcing.com or (307) 291-9202.
Consent to receive text messages is not a condition of purchase.
Carriers are not liable for delayed or undelivered messages.
How we handle your mobile number and opt-in information is explained in our Privacy Policy.
7. Termination of Agreement
Either party may terminate the active service agreement by providing a written notice at least 7 business days prior to the start of the next billing cycle. Upon termination, all active data access will be revoked, and client data will be handled according to our Data Security Policy.
8. Governing Law
These Terms of Service are governed by and construed in accordance with applicable corporate regulations, and any disputes shall be handled through proper commercial arbitration channels.
For policy questions, contact info@leadgenieoutsourcing.com.